Privacy Policy

1 Introduction

26phjoin ("the Company," "we," "us," or "our") operates the online casino platform accessible at https://26phjoin.club (the "Platform"). We are committed to protecting the privacy and personal data of all users who access or register on the Platform.

This Privacy Policy ("Policy") describes how 26phjoin collects, uses, stores, shares, and protects personal information in connection with your use of the Platform. It also describes the rights available to you under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering on or using the 26phjoin Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2 Data We Collect

26phjoin collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Email address
• Mobile number
• Username and password (stored in hashed form)
• Residential address
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (passport, driver's license, UMID, PhilSys ID, SSS ID, or equivalent)
• Proof of address documents
• Proof of payment method ownership
• Selfie or liveness verification image (where required)

2.3 Financial & Transaction Data

• GCash or Maya account reference (masked)
• Bank account details (masked, for withdrawal processing)
• Debit card details (masked)
• Deposit and withdrawal history
• Bonus and promotional transaction records

2.4 Gaming Activity Data

• Game session logs, bet history, and win/loss records
• Responsible gaming tool usage (deposit limits, session timers, self-exclusion records)
• Game preferences and lobby interaction data

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and duration
• Pages visited and features used on the Platform
• Cookie identifiers and similar tracking data

2.6 Communications Data

• Live chat transcripts
• Email correspondence with 26phjoin support
• Feedback and survey responses

3 How We Use Your Data

26phjoin uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the 26phjoin Platform.
• Age and identity verification: To confirm that you meet the minimum age requirement of 21 years and to comply with Know Your Customer (KYC) obligations.
• Payment processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate financial records.
• Game provision: To deliver the games, live dealer tables, bingo rooms, and other features available on the 26phjoin Platform.
• Bonus and promotion administration: To apply, track, and manage bonus credits, wagering requirements, and promotional offers.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with responsible gaming obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct.
• Legal and regulatory compliance: To comply with applicable Philippine laws, PAGCOR regulatory requirements, anti-money laundering (AML) obligations, and orders from competent authorities.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyze usage patterns, conduct internal research, and enhance the features and performance of the 26phjoin Platform.
• Marketing communications: To send you promotional offers, newsletters, and updates about 26phjoin, where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.

4 Legal Basis for Processing

26phjoin processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, game provision, and payment processing.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing conditions, and tax reporting requirements.
• Legitimate interests: Processing is necessary for our legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

26phjoin does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• Game software providers: Licensed game studios and live dealer platform providers who supply the games available on 26phjoin. These providers may receive session and bet data necessary to operate the games.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and technical support providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or court order.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

6 Cookies & Tracking Technologies

26phjoin uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting core functionality.
• Functional cookies: Used to remember your preferences, such as language settings and game lobby layout, to provide a more personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Marketing cookies: Used to deliver relevant promotional content within the Platform. These are only activated with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 26phjoin Platform.

7 Data Retention

26phjoin retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

• Active accounts: Personal data is retained for the duration of your account registration and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years in accordance with applicable Philippine financial regulations.
• Marketing data: Where processing is based on consent, data is retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.
• Support communications: Live chat transcripts and email correspondence are retained for up to two (2) years for quality assurance and dispute resolution purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

8 Data Security

26phjoin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Password hashing using industry-standard algorithms — your password is never stored in plain text.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication options for player accounts.
• 24/7 monitoring of Platform infrastructure for suspicious activity.

While 26phjoin takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 26phjoin will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9 Your Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 26phjoin:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your 26phjoin account dashboard.
• Right to erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations. Note that we may be required to retain certain data even after account closure.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 13. We will respond to all verified requests within thirty (30) days of receipt.

10 Children's Privacy

The 26phjoin Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in full.

If you believe that a minor has registered on the 26phjoin Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11 International Data Transfers

26phjoin primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software suppliers operating internationally.

Where such transfers occur, 26phjoin ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

By using the 26phjoin Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

12 Changes to This Policy

26phjoin reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide reasonable advance notice by posting a prominent notice on the Platform or by sending an email to your registered address before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 26phjoin Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 26phjoin, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the Platform
• Email: [email protected]

We will acknowledge all written privacy requests within 72 hours and provide a substantive response within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.